Supporting your young person's fresh start
We know you want the best for your young person. CON|X is designed to give them the tools, support, and opportunities they need to build a positive future, and we want you to understand how it works.
Get in TouchHow CON|X supports your young person
A comprehensive platform designed to help them succeed.
Safe & Supported
CON|X connects your young person with housing, jobs, mentors, and services to help them build an independent life.
Transparent Progress
While respecting their privacy, you can understand how the platform works and the kinds of support available.
Wellbeing Focus
Mental health resources, fitness programs, and cultural support are built into the platform.
24/7 Access
Your young person can access support anytime through the app, with crisis resources always available.
What they'll have access to
CON|X gives young people a single platform to access everything they need to build independence and stability.
- Earn rewards for positive actions like completing courses, attending appointments, and reaching goals
- Find and apply for jobs with interview practice and resume support
- Connect with safe, vetted housing providers
- Learn new skills through courses and certifications
- Access mental health and wellbeing resources
- Store important documents securely in their digital wallet
- Connect with mentors who understand their journey
Privacy & Safety
We understand that trust is essential. CON|X is built with privacy and safety at its core:
- Personal data is encrypted and protected
- All service providers are vetted and approved
- Information is only shared with consent
- Crisis support is always accessible
Questions families often ask
How does my young person get access to CON|X?
Young people are referred to CON|X through their caseworker, youth justice officer, or support worker. If your young person is in or leaving youth justice, they can ask their worker about getting connected.
Is their information kept private?
Yes. CON|X takes privacy seriously. Personal information is protected and only shared with services when necessary to provide support, and with consent where possible.
Can I see what they're doing on the app?
The app is designed for the young person's use. However, you can talk to them about their progress, and their caseworker can provide updates if appropriate.
What if they need help outside business hours?
CON|X includes crisis resources and support contacts that are available 24/7. In an emergency, always call 000.
How can I support them while they use CON|X?
Encourage their progress, celebrate their achievements, and be there when they need support. You can also learn about the services available through CON|X to help them navigate their options.
Want to learn more?
We're here to answer your questions and help you understand how CON|X can support your young person.